- Mischa
- MicroArtwork
If you want to order the kit, please Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein! with your full name and shipping address. If you want a specific serial number please mention it; should it be still available, I'll be happy to assign it to you. I'm doing this on a private base with no 24/7 company behind, so please excuse me when I do not react instantly on your order.
You will get a confirmation together with a PayPal bill, and when I receive the payment confirmation from PayPal, I will pass on your details to the printing company Jentzsch, where the kits were produced and are stored for delivery. They will process your order within one working day. Your advantage is that they get far better rates for shipping than I would get.
The price for one kit is 130.00 EUR plus shipping costs. For shipping costs to your country please refer to the table below. Should your country not be mentioned, please ask. The list reflects the countries to where the kit has been shipped already.
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Cyana
Crawler Transporter 1/96 paper model kit
Price: € 130.00
The weight of the kit is 1.5 kg. The shipping costs include insurance. Within Europe, the kit mostly is shipped through DPD parcel service. Overseas shipment is sent via Austrian postal service.
Please allow 8-14 days for overseas shipment and 3-5 days within Europe when sent through DPD. Should a kit not arrive within the estimated time, please contact me.
Shipping Costs
The only option to deliver is via UPS or FedEx; depending on your location the costs are between 80 - 100 EUR. I'm very sorry for this - so please comply with the pandemic measures in your country and help to get over these restrictions soon. Stay healthy!
The shipping costs are calculated for one (1) kit. If you order more than one kit, it will raise the costs usually around 30%.
The costs are not really consistent (why is shipping from Austria to Italy more expensive than to Israel?), however this is the list I received from the printing company.
Australia | € 31.40 | |
Austria | € 5.00 | |
Brazil | € 27.70 | |
Canada | € 23,90 | |
Czech Republic | € 14.30 | |
Denmark | € 15.70 | |
Finland | € 17.50 | |
France | € 18.50 | |
Germany | € 9.50 | |
Greece | € 17.50 | |
Hong Kong | € 27.70 | |
Israel | € 20.80 | |
Italy | € 21.10 | |
Japan | € 27.70 | |
Lithuania | € 20.00 | |
Mexico | € 27,70 | |
Netherlands | € 10.80 | |
New Zealand | € 31.40 | |
Switzerland | € 18,80 | |
United Kingdom | € 17.40 | |
United States of America | € 23.90 |
What to do when a kit does not arrive?
When a kit is overdue, Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!. In most cases, the shipping is delayed due to the authorities at the customs. Especially shipping to USA can vary between one (fast) to four (quite slow) weeks, I even recall a case of six weeks - that was during X-mas season 2014, where new security measurements were installed in the US.
Once you inform me about the missing kit, the printing company launches a postal investigation, and will report back to me; I will forward all communications to you. Should your kit really been lost, we immediately send you a replacement. If you want, I'll refund you for your payment, and you repay when the kit arrives.
What to do when the kit arrives in a bad condition?
Should you be at the door, don't accept the delivery. If the kit was delivered during your absence, please document the damage with some photographs Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!.The printing company then will launch a claim at the insurance, and will send you a replacement.
What to do when I don't react on your email?
Please bear with me, as mentioned I'm a private person and not a 24/7 company. When I'm out on holidays, I do not always have the opportunity to check or to reply to emails. Due to my daytime job, there are days when I cannot even turn on my computer.
Sometimes, I replied to your email, but your provider considered my email address as spam and hence filtered it. In any case, please resend your email when my answer is overdue, and use my Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!.